The challenge

AcclaimA standardised telephony solution to unite geographically dispersed sites was needed. A state-of-the-art voice and data solution to upgrade existing technology to provide a centrally managed telephone system and standardised handsets across the estate.

The solution

Acclaim Housing Group now benefits from a Hosted Contact Centre solution, backed by our resilient Next Generation Network, which includes intelligent call recording and reporting, non geographic numbers and 24/7 support from our engineers.