The challenge

Hugh SymonsAfter becoming part of The Carphone Warehouse Group in December 2005, Hugh Symons Communications (HSC) needed to separate off its entire IT and telephone infrastructure from that of its previous owners.

The solution

TalkTalk Business installed a completely new CAT-5e network throughout HSC’s Poole offices, and a Mitel Axxess telephone system, capable of managing the traffic for the busy 60-seat call centre.