We give you the flexibility to build differentiating Calls and Lines solutions for both residential and business customers, with the cost competitiveness to maximise your margins and revenue.
TalkTalk Business partners can access a choice of call products, line types and care levels at different price points. Line types include traditional analogue, ISDN2, ISDN30 as well as SIP-based Next Generation ISDN30 and Voice over Ethernet. There’s also a range of feature options available such as call divert and call barring on all line types. Designed to mimic everyday features to minimise transitioning costs, they can help your customers to manage contact levels and provide additional service resilience.
Complementing your Calls and Lines products is a range of tariffs, offering competitive call rates and line rental charges. By delivering real cost savings we make it easier for your to develop really compelling customer propositions. What’s more, you can service your customers’ demand and provide a fully-branded telephony service without owning or managing any network assets, getting you straight to market with minimal in up-front investment.
Our engagement models facilitate both wholesale and managed propositions, with two distinct products – A CPS product for calls only provision or WLR for providing a branded calls and lines service. This gives you the flexibility to work end-to-end with TalkTalk Business or partner with other providers.
Helping you to capitalise on new opportunities to grow your revenue is a dedicated Partner Account Team. They can assist with all aspects of evaluation, pre-sales consulting, training and even bid support to help you identify and implement the best solutions. If required, our help desk is on hand with back-up to your own first-line support to help you maintain the very highest levels of service.
Migrating your customers is easy, with no engineering changes or site visits required – simply submit your request online and we’ll provide a like-for-like transfer in as little as ten working days. To help you ease your resource burden on installation works, our WLR product includes end-to-end management with engineering co-ordinated through our WLR portal for seamless, hassle free switchover.