TalkTalk Business puts you in command of incoming calls and costs with an Inbound Solution. Our advanced call management technology enables you to monitor and manage a portfolio of services through an accessible, easy-to-use interface.
Functionality on offer includes Provisioning and Reporting Tools, Routing Options, Features and IVR Services. We take a consultative approach to tailor a unique solution or recommend an off-the-shelf package that will help you to enrich the caller experience and create operational efficiencies.
Your Inbound Solution adds plenty of up-front savings into the bargain. Our transparent pricing structure includes a free portal with no license fees for additional users. There is no costly equipment to run on site and we can integrate seamlessly with your existing infrastructure. So you can take advantage of all the benefits with the minimum of upheaval.
To keep your service running smoothly, our 600-strong UK based customer service team provides specialist support, with rigorous SLAs giving you the assurance of uncompromising performance standards.
In addition to TalkTalk Business’ UK inbound numbers; organisations can also take advantage of our great international product.
TalkTalk Business’ International Numbers allows you to create an international reach by utilising Local DID Numbers in over 140 countries and International Toll Free Service in over 110 countries.