Making the move to mobilisation

The movement towards a more mobile workforce is critical for business growth and if implemented correctly, can pay back dividends to an organisation in terms of productivity, reduction of downtime and cost efficiency.

However, for the financial and professional services sector in particular, it’s also important to consider the mobile behaviour of its customers. Due to the consumerisation of IT and increasingly tech-savvy consumers, customers are now looking to access mobile websites and applications for every aspect of their lives, from wherever they are in the world, at any time - and this includes banking and other professional services.

The next generation of consumer craves a more flexible service and wants to interact with providers online, over the telephone and in person; they want similar services as they would see from retail or other consumer areas. However, with the recession still fresh in the minds of financial and professional service organisations up and down the country, the prospect of mobilisation is daunting to say the least.

Making IT work for you

The full mobilisation of a workforce can be an overwhelming task but add to the mix the need to embrace the ‘online consumer’ and it becomes apparent that organisations must effectively adopt emerging technologies and techniques if they are to stay ahead of the game. 

At TalkTalk Business we understand the importance of reliable and universal coverage, adequate bandwidth for rich data services and affordable pricing for those services. We will work with you to develop a fit for purpose IT strategy and a next generation infrastructure as a platform from which you can deliver the latest applications and services that the both the modern consumer expects in store and online, and your employees crave internally. 

By migrating to our resilient Next Generation Network infrastructure, you will be able to deliver the latest applications and services to your customer, whether they are in store or online. Our feature rich Business Grade technology, including our Hosted UC and Mobile Solutions, will allow you to enjoy all the benefits of a mobilised consumer, without compromising on security. 

Furthermore, our business grade service will ensure you get the flexible, wide-reaching connectivity your retail business needs – at the optimum price point for your requirements – to make the most out of the new retail landscape.