We go the extra mile to give your business the support it deserves. Our teams are always on-hand to deliver assistance and help you with fast fix services in the event of faults. As a business only provider we believe in Business Grade customer service, reducing your management time, making this less complex and allowing you to focus on what you do best.
We enable businesses to take maximum advantage of the latest trends in ICT by giving access to the most cost effective and reliable technologies. We’re committed to helping you to make the most of your services, and can advise you on new ways to maximise the effectiveness of your IT and communications.
As a new customer, we’ll provide clear communication of how the transfer process will work as well as providing regular progress updates. And of course, we have our experts on hand to deal with any queries either on the phone or through email.
Once you’ve made the move over to TalkTalk Business, you’ll receive the support of our dedicated UK-based specialists. We have over 600 professionals on hand to support customers of all sizes.
Every broadband customer has access to our secure MyAccount customer portal which gives you access to the information you need, when you need it. Through MyAccount you can access online billing, support and all account information in one central place. This also includes added value features such as Worksafe, our network-level security solution for broadband packages.
Larger customers with more complex solutions will benefit from dedicated account management, with the support of our professional services teams.
Through our Next Generation Network, we create a true business grade environment that is built and run for business. Our core network is available 99.999% of the time and our solutions come with robust service level agreements. This gives you the assurance that your business needs will be met so that you can trade reliably, without worrying about service interruptions and down time.