As you may know there has been some adverse weather across the UK, this has led to service issues for all communications providers (TalkTalk, Sky, BT and others), due to the nature of the way the UK's telecoms infrastructure works we are all dependant upon Openreach a BT Group company for their engineering force to complete work on the shared infrastructure and cabling in our streets.

As we and all the other communication providers are impacted by these faults we are all working closely with Openreach a BT Group company to manage their fault intake with them. We apologise for any inconvenience caused and are working to resolve problems as quickly as we can.

 

Openreach

Areas affected:

Belfast and Province (Northern Ireland)
North Wales
East Downs
Central Downs
West Downs
Esher
Croydon
Crayford
Highlands and Islands
North East Scotland
Taunton
Exeter
Bournemouth
Southampton
Guildford
South West Scotland