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Money-saving solutions for improved call management

Damart Case StudyTalkTalk Business puts you in command of incoming calls and costs with an Inbound Solution. Our advanced call management technology enables you to monitor and manage a portfolio of services through an accessible, easy-to-use interface.

Functionality on offer includes Provisioning and Reporting Tools, Routing Options, Features and IVR Services. We take a consultative approach to tailor a unique solution or recommend an off-the-shelf package that will help you to enrich the caller experience and create operational efficiencies.

Your Inbound Solution adds plenty of up-front savings into the bargain. Our transparent pricing structure includes a free portal with no license fees for additional users. There is no costly equipment to run on site and we can integrate seamlessly with your existing infrastructure. So you can take advantage of all the benefits with the minimum of upheaval.

To keep your service running smoothly, our 600-strong UK based customer service team provides specialist support, with rigorous SLAs giving you the assurance of uncompromising performance standards.

International Numbers

In addition to TalkTalk Business’ UK inbound numbers; organisations can also take advantage of our great international product.

TalkTalk Business’ International Numbers allows you to create an international reach by utilising Local DID Numbers in over 140 countries and International Toll Free Service in over 110 countries.

Find out about Inbound Solutions, call 0800 231 5951 

Key Features

Inbound Solutions SchematicAn Inbound Solution is ideal for companies looking to manage high call volumes. As well as helping you to field calls more effectively to improve your customer service, it offers long-term operational savings and up-front cost advantages.

  • Competitively priced
  • Transparent billing – no hidden costs
  • Free portal
  • Self-serve functionality
  • Secure, easy-to-use interface
  • Supports remote working
  • No up-front equipment or infrastructure investment
  • No ongoing storage or maintenance overheads
  • Unlimited scalability
  • In-built reliability with automatic re-routing

Discover more about an Inbound Solution

Inbound Solution Presentation

Inbound Solution Presentation

View our presentation for a simple breakdown of the features and benefits of an Inbound Solution

Inbound Solution Datasheet

Inbound Solution Datasheet

Get the facts on an Inbound Solution with our short but comprehensive data sheet

International Numbers Presentation

International Numbers Presentation

View our presentation for a simple breakdown of the features and benefits of an International Numbers Solution